Eurocom Techhical Services, providing HVAC commissioning, testing, cleaning, servicing and consultancy
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Privacy Policy



Key Information


Eurocom Technical Services Limited (ETS) respects your right to privacy. We put in place security measures for your personal data and manage your personal data in accordance with applicable data privacy regulations.

Please note that ETS is the Data Controller of your personal data. The principles set out in this Privacy Notice apply to all instances in which ETS receives your personal data as a Data Controller for the purposes described in this notice. Those purposes are processing of data in order to participate in the various activities available on this website or as mentioned below.


If you have any requests concerning your personal data or any queries with regard to these practices please contact ETS using the contact details given in Paragraph 5 below.



1. Personal data we collect through this website and how we collect it?


You can provide your personal data if you wish. We only collect personal data that YOU want to provide to us or that is needed to provide (and improve) our service to you. We collect personal data directly such as name and e-mail address as well as connection and system information. The legal basis for the processing of your personal data is your consent and/or any other applicable legal basis, such as our legitimate interest in engaging in commerce and offering products and services of value to you. Any consent you provide may be withdrawn at any time by following the contact methods listed in Paragraph 5.


You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our services and respond to your questions or comments. Additionally, if you choose not to provide your personal data, we will not be able to provide you with our products or services or with other support or responses.



2. Our Security Measures


Eurocom Technical Services Limited (ETS) takes security measures in line with data protection regulations. ETS has security measures in place designed to prevent data loss, to preserve data integrity, and to regulate access to the data. Only authorised ETS employees, and authorised employees of our Third-Party service providers’ processing data on our behalf, have access to your personal data. All ETS employees who have access to your personal data are required to adhere to the ETS Privacy Notice and all third-party service providers are requested by ETS to ensure that any of their employees who have access to your personal data have signed non-disclosure agreements. In addition, contracts are in place with such third-party service providers acting as data processors for ETS that have access to your personal data, to ensure that the level of security required in your jurisdiction is in place, and that your personal data is processed only as instructed by ETS.



3. How we use your personal data


Your personal data will only be used for the purposes for which you provided it to ETS, as indicated to you at the time you provided your personal data. It will also be used to administer, support and obtain feedback on the level of our services, to help prevent breaches of security, the law or our contract terms, and for direct marketing purposes. It may also be disclosed, including a disclosure to entities based outside the European Economic Area ("EEA"), to third parties (as part of the information generally contained in business) in the event of a sale of the business, or a reorganisation of the business, or as otherwise required or permitted by law or applicable regulator.



4. Who we discloses your personal data to and why


Eurocom Technical Services Limited (ETS) will never share your personal data with any Third-Party (i.e., a party other than an entity within ETS) business organisation that intends to use it for their own purposes, other than as required by law.

Others who may view your data are those who perform technical operations, but only in the strictly limited circumstances set out below:


Our "Third-Party Data Processors" (service providers such as our fulfilment and activation partners, and digital agencies, hosting providers, data storage providers and other technical partners) who help us administer this website, or process the data submitted to it, may have access to your data. Some of these business partners may be located outside the country where you accessed this website.



5. Your rights


You have the right to ask ETS to provide you with all the information it stores on you. You have the right to ask ETS to rectify, block, complete and delete your personal data, to restrict its use, and to port your data to another organisation. You have the right to request additional information about the handling of your personal data.


There are exceptions to these rights, however. For example, access to personal data may be denied in some circumstances if making the information available would reveal personal information about another person or if ETS is legally prevented from disclosing such information. In addition, ETS may be able to retain data even if you withdraw your consent, where ETS can demonstrate that it has a legal requirement to process your data.



6. Countries your personal data will be sent to and why


The server that makes this website available may be located outside the country from which you have accessed this website. The provider of this website is bound by a contract that ensures your data is managed in accordance with EU Data Protection laws and that it acts only on Eurocom Technical Services Limited instructions and implements all technical measures necessary on an ongoing basis to keep your personal data secure.



7. Website customisation


With your consent, and as set out below, we may use the data you give us about yourself when you register online to build up a picture of your interests – so we may then try to ensure that when you visit the site, you don't miss the offers and information relevant to you.


ETS will collect website usage information about visitors to our website for the purposes of statistical analysis, sales and marketing research, tracking page usage and paths used by visitors through our site and targeting the site content.

We store this information so that we have a better and more specific understanding of the way customers are using our site and their preferences and interests.



8. Changes to the terms of this Privacy Policy


Eurocom Technical Services Limited will occasionally make changes and corrections to this Privacy Policy. If we believe that the changes are material, we’ll let you know by doing posting the changes on this site. We will also give you the opportunity to consent to these material changes. Changes will be effective upon the posting of the changes and your acceptance of the changes, which may be through your continued use of the site after the changes take effect.



9. Retention of your personal data


Eurocom Technical Services Limited (ETS) will retain your information only for as long as is necessary for the purposes set out in this policy. ETS will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, and enforce our agreements. We also retain log files for internal analysis purposes. These log files are generally retained for a short period of time, except where they are used for website security, to improve website functionality, or we are legally obligated to retain them for longer time periods.



10. How to contact us


The data controller responsible for your personal information for the purposes of the applicable European Union data protection law is:


Eurocom Technical Services Limited, Eurocom House, 271 Walsall Road, Great Wyrley, Walsall, West Midlands WS6 6DR.

Tel: 01922 701194



If you have any questions about this Privacy Notice or our data collection practices, please contact us at the address, telephone number or email listed above and specify your country of residence and the nature of your question.



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Eurocom Technical Services Telephone 01922 701194